Excluding directories and files for NDMP backup selections

I have been trying to create a NDMP pattern to exclude files and directories from an EMC Sans.  I have been working with Symantec Tech support we and haven't been able to determine why the selection and the exclusions patterns are not working.  I have pasted in to this discussion forum the below link that, was recommended by Symantec in order to obtain a poper backup with the exclusions that I'm seeking to no avail.

http://www.symantec.com/business/support/index?pag...

I'm running the following environment: Symantec Backup Exec 2010 r3 SP2, Hotfix 180429, Hotfix 176937, Hotfix 191248, Hotfix 194471, and Hotfix 195395. Windows 2008 SP2-32 bit with 32-GB of Ram.

Any assistance would be greatly appreciated.

Bob