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restore exchange single mail GRT with a cluster

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I need a solution

hello,

I try to restore just one mail (single mail GRT backup is ok ) but I have the error message: restore server name (display the cluster name) Agent name not found on mail server.

We have a mail server and cluster for the mailbox, i see there is the option backupexe restore job:
MS exchange with the redirection with 2 option : ( this is the solution? )

option 1 - exchange database records redirect and  option 2 - mailboxes order public folder redirect

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Restore only one mail for a mailbox :

- option 1 :  \ \ server name exchange instead of cluster-mail ?

- option 2 :  mailbox name ?

-  or both ?
 
I need some info how it works

 

before the setting mailbox cluster (only exchange mail server) restore single mail it always works

version backupexe is 2010 R3, update ok

thank you

greet


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