I need a solution
Hello!
For one of our customer we have a problem by installation of the backup exec 2012. the operating system is a windows server 2008r2 standard. While installation the agent and sql install completly...by installation of the backup exec 2012 it fails and quit. the error log can you see here. has anybody a solution?
Thanks!
07-20-2015,14:31:37 : Property(S): policydir.8.0.50727.3069.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E = C:\Windows\winsxs\Policies\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_x-ww_8b30cde6\
07-20-2015,14:31:37 : Property(S): policydir.8.0.50727.3051.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E = C:\Windows\winsxs\Policies\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_x-ww_8b30cde6\
07-20-2015,14:31:37 : Property(S): policydir.8.0.50727.3044.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E = C:\Windows\winsxs\Policies\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_x-ww_8b30cde6\
07-20-2015,14:31:37 : === Protokollierung beendet: 20.07.2015 14:31:37 ===
07-20-2015,14:31:37 : The return code from the MSI is: 1603
07-20-2015,14:31:37 : WaitForLUMutexCleanup BEInstaller class
07-20-2015,14:31:39 : Install was NOT successful. Skipping post install actions for BE.
07-20-2015,14:31:39 : Cleaning up the symc status key
07-20-2015,14:31:39 : The return value for Symantec Backup Exec returned error code: 1603
07-20-2015,14:31:39 : Clean up Symantec installer keys.
07-20-2015,14:31:40 : Terminal Services enabled.
07-20-2015,14:31:40 : Terminal Services server has been set to Execute mode.
07-20-2015,14:31:40 : Failure Detected during Install Progress
07-20-2015,14:31:46 : Skipping push of remote servers and agents due to failed local install.
07-20-2015,14:31:47 : BeSeqDlgs::DlgInstallComplete
07-20-2015,14:31:47 : AgentSeqDlgs::Misc_BE_CommonOps
07-20-2015,14:31:47 : Dialog Sequence Returning errorlevel 1603
07-20-2015,14:31:47 : Setting up failed completion dialog.
07-20-2015,14:31:47 : Setting up failed completion dialog (Install).
07-20-2015,14:31:47 : Initialize the telemetry items on the dialog
07-20-2015,14:31:47 : Skipping push of remote servers and agents due to failed local install.