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0xe000fec9 - A failure occurred accessing the Writer metadata.

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I need a solution

Server 1 - Media Server

  • OS: Microsoft Windows Server 2008 Standard x64
  • Backup Exec v12.5 rev. 2213

Server 2 - Remote Server

  • OS: Microsoft Windows Server 2008 R2 Standard x64
  • RAWS v12.5.2213

Anytime a backup of the remote server is run, it fails with the following error message: 0xe000fec9 - A failure occurred accessing the Writer metadata.

What I Have Done To Troubleshoot This Problem:

  • I have verified that the volume shadow copy service (VSS) on both servers is enabled.
  • I ran the command "vssadmin list writers" on both servers and all writers that were returned are in a stable state with no errors.
  • I have verified that all partitions on both servers have been assigned a unique drive letter.
  • I have rebooted the remote server, but it did not resolve the problem.

Assistance with this problem would be greatly appreciated. Thank you very much.


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