I need a solution
Hi,
i have hp server with sbs 2011 install and backup exec 2012 sp4. there are 2 jobs 1 to nas and 1 to external tape LTO 4.
everything was working fine until last week. the job start with "snapshot processing" and moved to a "queue" status and stuck in this status for ever.
i dont no what is changed in the server that cause this problem. i uninstall the software and reinstall didn't solve the problem. i tried to instal backup exec 2014 demo just to test it and the same problem.
i tried every solution from symantec knowledge base and from this forum change the problem.
for now i installed arcserve backup so at list i will have some backup
please need help urgently