I need a solution
We recently upgraded BE 2010 R2 to 2014 and get the following error when trying to back up one of our servers:
"Final error: 0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Check for network errors."
What we've done so far:
- Set a rule in SEPM to not allow SEP to scan the file beremote.exe.
- Spoke to Symantec BE tech support who had me run numerous pings between the BE server and the remote server which did NOT detect any network connectivity issues.
- Uninstalled/reinstalled the BE remote agent.
- Removed/restablished the trust relationship between the BE server and remote server.
The issue is still unresolved. Please help!